FAQ's

General FAQ's

About Our Services

We offer a range of cleaning services, including house cleaning, maintenance cleaning, deep cleaning, detailing, and office cleaning. Each service is tailored to meet your specific needs.

 

Scheduling with us is simple! Just give us a call or contact us through our website, and we’ll find a time that works best for you.

 

No, you do not need to be home during the cleaning. We can arrange all the details beforehand, allowing you to go about your day with peace of mind, knowing that your space is in trusted hands. However, while it’s not necessary for you to be present, we recommend attending the first cleaning session. This enables you to meet our team, establish your preferences, and see firsthand the level of care and detail we put into our services. This helps us ensure that our service meets your expectations and gives you a chance to provide any specific instructions directly.

Up 2 Us Solutions proudly serves the Atlanta, GA area and its surrounding communities. Our coverage includes various neighborhoods and suburbs around Atlanta, ensuring that top-notch cleaning services are accessible to a broad clientele. If you are wondering whether your specific location falls within our service area, please do not hesitate to contact us for more information. We are dedicated to accommodating the needs of our clients and will do our best to reach you wherever you are.

At Up 2 Us Solutions, ensuring the highest quality of service is fundamental to our approach. We take immense pride in our work, with a keen focus on the small details that make a big difference. Each member of our team undergoes thorough training to meet our strict standards of cleanliness and customer care.

Moreover, regular communication with you, our valued client, is essential to our process. We actively seek your feedback and make adjustments as needed to ensure your satisfaction with every clean. By combining meticulous attention to detail, expertly trained staff, and proactive client engagement, we consistently deliver cleaning services that not only meet but exceed expectations.

Absolutely! We understand that every home and office is different, so we’re happy to tailor our services to fit your specific needs.

 

Our deep cleaning service covers everything from top to bottom, including those hard-to-reach places. It’s perfect for a fresh start or when you want a really thorough clean.

 

It depends on your needs, but most of our clients find that regular weekly or bi-weekly cleaning keeps their space looking its best.

 

Yes, we bring all the necessary cleaning supplies with us for every job. At Up 2 Us Solutions, we are equipped with high-quality products that ensure your space is not only clean but also treated with the utmost care. However, if you have any special preferences for certain products or if there are specific supplies you would like us to use, please feel free to provide them. We are happy to accommodate your requests to ensure your satisfaction with our service.

We’re happy to focus on any specific areas you want us to. Just let us know ahead of time, and we’ll make sure it gets done.

 

Yes, all our cleaners are well-trained and experienced. We make sure they know how to handle every type of cleaning task with care.

Getting a quote is easy! Just contact us, and we’ll provide you with a clear, upfront price based on your specific needs.